Who We Are
The Office of the Utilities Consumer Advocate (UCA) was created in October 2003 to represent the interests of electricity and natural gas consumers (residential, small business, farm) in Alberta. The UCA team works to ensure consumers have the information, representation and protection they need to help them make informed choices in Alberta's deregulated electricity and natural gas markets.
About the Advocate
On November 14, 2011, Rob Spragins was appointed as Alberta's Utilities Consumer Advocate.
He leads the Utilities Consumer Advocate Office (UCA) to ensure small consumers have the information, representation and protection they need to better equip them to make informed choices in Alberta's deregulated electricity and natural gas markets. Rob works closely with the UCA Advisory Board in representing the best interests of Albertans in rate hearings.
Rob brings over 35 years of North American energy industry experience to the UCA. Most recently Rob was with the Alberta Market Surveillance Administrator (MSA) where he was first Manager of Investigations, responsible for investigating a wide range of issues related to the fair, efficient and openly competitive operation of the Alberta electricity market and then Manager of Retail Markets where he was responsible for monitoring competition in Alberta’s retail energy and natural gas markets. In addition to his experience at the MSA, Rob has extensive experience in applied economic research, corporate planning and financial analysis, natural gas marketing, regulatory affairs, and power generation development.