• You have contacted your utility company to discuss a billing or service concern, but things have not been resolved and you would like information on how to proceed. Visit this page to find your regulated rate energy provider.
• You require information regarding an Alberta Utilities Commission regulatory hearing or possible representation at a regulatory hearing.
• You would like information about Alberta's restructured utilities market and/or your rights and responsibilities as a consumer.

To contact us

Phone

In Alberta, dial 310-4-UCA (310-4822)
Outside Alberta, dial 780-644-5130

Fax

780-644-5129
Toll-free access: Dial 310-0000 first

Mail

Edmonton:
Utilities Consumer Advocate
TD Tower
Suite 1701
10088 - 102 Avenue
Edmonton, AB 
T5J 2Z1

Calgary:
Utilities Consumer Advocate
9th floor, Century Park Place
855 - 8 Avenue SW
Calgary, AB
T2P 3P1

E-mail

UCAhelps@gov.ab.ca

Please provide your address and phone number in your e-mail.