Direct Energy
Toll free: 1-866-374-6299
Direct Energy (DE) is a competitive energy retailer of electricity and natural gas for residential and small commercial customers in Alberta. DE is part of the Centrica plc group of companies. Centrica plc’s head office is in Windsor, Berkshire, United Kingdom.
RESIDENTIAL
Description of plans
Fixed Energy Plan
- Dual fuel (electricity and natural gas), single natural gas or electricity plans
- Your natural gas and/or electricity prices will be fixed throughout the length of your plan
- Protect yourself from volatile market prices
- Convenience of a single bill
- A per-site (or meter) Most homes have two sites: one for electricity and one for natural gas. early exit fee of $400 may apply. Contact Direct Energy to confirm details.
Plan prices and terms
Prices in effect until May 23, 2012
Three-year Super Flex Dual Fuel plan: (no early exit fee)
Electricity 9.99¢/kWh Natural Gas Flex - through Price*
*Flex-Through Price means, for any billing period, the per GJ price you will pay for natural gas calculated by taking the Average AECO “C” Price for that period and adding $1.50/GJ; provided that from November 1st to March 31st, in any agreement year, the Flex-Through Price will not exceed $5.99/GJ
Three-year Simple Three Single Natural Gas plan: (no early exit fee)
Natural Gas $5.99/GJ
Three-year Simple Three Single Electricity plan: (no early exit fee)
Electricity 9.99¢/kWh
Three-year Stability Plus Dual Fuel plan: (no early exit fee)
Electricity 10% off Lowest RRO Rate for first 6 months**/ 9.99¢/kWh for remaining term Natural Gas $5.99/GJ
**The "Lowest RRO Rate" means the lowest regulated rate for electricity (excluding all other charges) charged to regulated customers by Direct Energy Regulated Services, Enmax, Epcor or the City of Lethbridge in each month. Regulated rates charged by other providers are not included for purposes of calculating the Lowest RRO Rate. This introductory price applies for the first 6 months on the Three-year Dual Fuel Stability Plus Plan. See Section 5.0 of Direct Energy Terms and Conditions for full term.
Administration fees
$9.00/site (or meter) Most homes have two sites: one for electricity and one for natural gas.for single fuel or $4.50/site (or meter) Most homes have two sites: one for electricity and one for natural gas. for dual fuel plans.
Small commercial
Please contact Direct Energy at 1-866-374-6299 for rate and term information.
Please note the rates above do not include transmission, distribution, administration, local access fees, GST or other charges. As a result, the cost of the "delivered" energy would be higher. Typically, these costs make up an additional 40 to 50 per cent of the energy charges for the average residential single family dwelling.
Disclaimer: Contract prices may change periodically. Please contact the retailer to verify current pricing.


