Mediation Stories.

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Contract Renewal


The UCA's advice and website tools helped consumers to save over $300 per year.

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Erroneous Enrolment


The UCA worked with retailer to ensure they waived any enrollment fees.

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Outstanding Balance Mistake


After six months of constant frustration, Greg finally contacted the UCA and got some help.

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Ownership Changes on Utility Accounts


The UCA helped a retired widow to get a fee waived.