Direct Energy Updates: Direct Energy staff will be holding the following sessions in the Fireside Room at MacDonald Island Park:
Wednesday, September 28, 2016 from 10:00 am to 8:00 pm
Thursday, September 29, 2016 from 10:00 am to 4:00 pm
Friday, September 30, 2016 from 10:00 am to 4:00 pm
Also, Direct Energy will be attending the RMWB Public Information Session at Shell Place on Thursday, September 29, 2016 from 4:00 pm to 8:00 pm.
ATCO Updates: For the latest information on electricity and natural gas services in the Regional Municipality of Wood Buffalo, visit: www.atcoresponds.com
The Utilities Consumer Advocate (UCA) is working closely with other parts of government, the Alberta Utilities Commission, and utility companies to ensure electricity and natural gas consumer issues resulting from the Ft. McMurray fires are being addressed as quickly as possible.
We have also provided some general questions and answers on Utility billing.
Also following are links to utility companies with updates on actions they are taking to assist affected customers.
You will also find links to other government websites with more information for those affected by the fires.
- ATCO has released a utility restoration map regarding the status of electricity and natural gas services in the Regional Municipality of Wood Buffalo at: http://www.atcoresponds.com/.
- Direct Energy
- Just Energy
Government of Alberta