Electricity and Natural Gas.

How Wholesale Electricity Pricing Works

How Wholesale Electricity Pricing Works


Learn how Alberta’s competitive electricity generation wholesale market supplies the power to keep your lights on.

Utility Payment Deferral

Utility Payment Deferral


Consumers have until June 18, 2021, to repay the entirety of their deferred payments.

Federal Fuel Charge in Alberta

Federal Fuel Charge in Alberta


Information on the Federal Fuel Charge, effective January 1, 2020.

How to Switch Your Energy Retailer

How to Switch Your Energy Retailer


Everything you need to know to switch your energy retailer in three easy steps.

The Energy Market

The Energy Market


From production to your home, learn how the electricity and natural gas markets work

Choosing How You Buy Your Energy

Choosing How You Buy Your Energy


You have the power to choose. Decide if regulated rates or competitive contracts are right for you.

Understanding Your Bill

Understanding Your Bill


Your electricity, natural gas and bundled energy bills explained

Reading Your Meter

Reading Your Meter


Step by step instructions on how to record your own energy consumption

Customer Service Rules

Customer Service Rules


There are rules to ensure that you receive quality service from your electricity or natural gas company.

Payment Options

Payment Options


Learn about budget payment plans and bill payment standards

Utilities Disconnection

Utilities Disconnection


Learn about Winter Rules, utility disconnection process and load limiting devices.

AUC Winter Utility Reconnection Program

AUC Winter Utility Reconnection Program


Learn how the UCA identifies and helps anyone at risk of losing power or gas

Rural Electrification Associations and Natural Gas Co-ops

Rural Electrification Associations and Natural Gas Co-ops


Seasonal and Rental Properties

Seasonal and Rental Properties


Are you a landlord, tenant or seasonal property owner? Discover how energy disconnection/reconnection impacts you

Micro-Generation in Alberta

Micro-Generation in Alberta


Albertans can use renewable resources or alternative energy to generate their own environmentally friendly electricity.

History of Alberta’s Utilities Industry

History of Alberta’s Utilities Industry


Learn about the history of electricity and natural gas in Alberta – a significant part of our energy resources heritage.