The UCA offers presentations, attends community events, and provides resources to utility consumers.
UCA Power Hours
Expand each box to learn more, or view the full webinar calendar here.
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Understanding how Alberta’s utility markets work can help you make more informed energy decisions. Learn how electricity and natural gas options are structured, ways to reduce costs, what to consider before signing a contract, and the UCA services and support available if issues arise. Register now for upcoming presentations:October 14: Noon November 18: Noon December 10: Noon January 20: Noon February 25: Noon March 24: Noon |
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Understanding your utility bills and choosing the right retailer can feel complex. Learn how to read electricity and natural gas bills, compare retailers and rate options, and determine when it may make sense to switch providers. Register now for upcoming presentations:November 10: Noon January 7: Noon March 9: Noon |
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With many utility retailers in Alberta, making the right choice starts with understanding your options. Learn how to use the UCA’s Cost Comparison Tool, compare rates and contract terms, and evaluate what to consider for before signing. Register now for upcoming presentations:December 2: Noon February 11: Noon |
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Considering solar installation can raise important questions about costs, regulations, and long-term impact. Learn about the solar process in Alberta, key regulations, available incentives, how solar affects your utility bill, and your responsibilities as a consumer. Register now for upcoming presentations: February 3: Noon |
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Improving your home’s energy efficiency and lowering utility costs doesn’t have to be complicated or expensive. Learn how to conduct a simple DIY home energy audit to identify air leaks, reduce energy waste, improve comfort, and spot potential safety concerns. Register now for upcoming presentations: November 25: Noon January 29: Noon |
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Rural utility services in Alberta come with unique considerations and cost structures. Learn about rate classes and demand charges, available electricity and natural gas options, tips to reduce costs, and UCA support for rural consumers. Register now for upcoming presentations:October 28: Noon |
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Managing utility costs can come with unique considerations for seniors. Learn about shopping for electricity and natural gas, understanding utility bills, ways to save money, tips for moving, and programs and supports available, including the Winter Utilities Reconnection Program. Register now for upcoming presentations:November 4: 10 a.m. January 13: Noon |
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Small businesses have unique utility needs, and understanding them can help manage costs and avoid surprises. Learn how utility rate classes and demand charges work, what your rights and responsibilities are, and practical tips to manage and reduce utility costs. Register now for upcoming presentations: October 21: Noon March 3: Noon |
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Real estate professionals play a key role in helping clients navigate utility decisions. Learn about UCA resources that can support your clients in understanding their options and help you provide added value throughout the home buying process. Register now for upcoming presentations: October 27: 11 a.m. February 4: 9 a.m. |
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Getting started with utilities in Alberta can feel unfamiliar, especially if you’re new to the process. Learn what makes Alberta’s utility system unique, how to set up electricity and natural gas, how to choose a retailer, and where to find trusted resources and support. Register now for upcoming presentations: March 12: Noon |
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Support workers and service providers play an important role in helping clients navigate utility challenges. Learn how to understand utility bills, explain rate options, build financial literacy, and access tools and support through the UCA. Register now for upcoming presentations:November 5: 1 p.m. March 22: 10 a.m. |
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Planning ahead for utilities can help make your move smoother and avoid common issues. Learn what to do with your utilities when moving, how to set up or switch services, how to choose a retailer, and how to manage your utility bill. Register now for upcoming presentations: March 19: Noon |
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Alberta’s Rate of Last Resort (RoLR) is the default electricity rate for consumers who have not chosen a competitive retailer. Learn what RoLR means for you, how to explore other retailer options, what to do if you receive a notification from the UCA, and where to find support. Register now for upcoming presentations:January 26: Noon February 17: Noon |
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Explore practical tools and resources that can help you respond to common utility questions from residents. Topics include bills, scams, energy options, and using the Cost Comparison Tool. Register now for upcoming presentations: February 18: 2 p.m. |
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The Winter Utilities Reconnection Program helps protect eligible Albertans from utility disconnection during the winter months. Learn how the program works, the rules surrounding electricity and natural gas disconnections, who may qualify, and where to find support if you are struggling to pay your utility bills. Register now for upcoming presentations: More coming soon! |
Community presentations
Attend a presentation hosted by the UCA and community partners.
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It's never too late to learn a new skill. The UCA delivers webinars in collaboration with EPL’s Life Skills programs, which offer educational, practical classes that help Edmontonians build skills and confidently navigate everyday life. DIY Home Energy Audit Join the UCA in this online webinar to learn how to do a simple DIY home energy audit to find air leaks, reduce energy waste, and improve comfort and safety. Choosing a Retailer: Using the Cost Comparison Tool Join the UCA in this online webinar to learn how to compare utility retailers using the Cost Comparison Tool and choose the right plan for your needs. November 16 - 7:00 - 8:00 p.m. Understanding Bills, Comparing Retailers Join the UCA in this online webinar to learn how to read your utility bills, compare retailers and rates, and decide when switching providers makes sense. |
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The UCA is providing free presentations in collaboration with Vulcan & Region Family and Community Support Services (FCSS) to help residents navigate Alberta's utility market. Vulcan & Region FCSS delivers community-focused programs and resources designed to enhance quality of life and support local families. All ages are welcome. Light lunch or snacks provided. Register with FCSS at 403-485-2192 or email reception@vulcanandregionfcss.com October 15 - 10:00 a.m. - Arrowwood Museum Location: 6 Centre St, Arrowwood, AB T0L 0B0 October 22 - 2:00 p.m. - Lomond Sunshine Drop In Centre Location: 115 1 St S, Lomond, AB T0L 1G0 October 22 - 6:30 p.m. - Vulcan Library Location: 303 Centre St, Vulcan, AB T0L 2B0 |
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Join the UCA at the Town of Didsbury for a free presentation designed to help residents navigate Alberta's energy market. This session covers how electricity and natural gas options work, tips to lower your bills, contract considerations, and how UCA consumer advocates can support you if utility disputes occur. October 20 - 9:30 a.m. |
Community events
Come visit the UCA at one of the community events listed below to learn more about the utility market in Alberta and pick up resources.
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The WE Seniors Roadshow brings helpful resources and services directly to older adults in rural communities, making it easier to access support close to home. It connects seniors with local organizations, offers guidance on programs and benefits, and creates opportunities to learn and connect. The UCA will be there to share resources, answer questions, and connect with attendees—we look forward to seeing you there! October 9 - 11:30 a.m. - 2:30 p.m. - South Cooking Lake Location: South Cooking Lake Seniors Centre (100 South 2nd Ave, Sherwood Park, AB T8E 1J1) October 29 - 11:30 a.m. - 2:30 p.m. - Ardrossan Location: Ardrossan Memorial Hall (60 First Ave, Ardrossan, AB T8E 2A2) |
