UCA Offices Closed for the Holidays

The UCA offices will be closed from December 24, 2024 - January 1, 2025. We will re-open at 8:15 on January 2, 2025. Happy Holidays!


The Rate of Last Resort in Effect January 1, 2025

The Rate of Last Resort is replacing the Regulated Rate Option for electricity customers in Alberta.


Join the Power Hour Webinar

Join us on January 29 from 12:00PM - 1:00PM to learn about utilities in Alberta, how to lower your bill, what to look for in a contract, and more.


Interpreter Services Available

The UCA offers interpreter services for non-English speaking Albertans calling the Mediation Team.


Find out more about the Winter Utilities Reconnection Program

The UCA encourages Albertan's whose utilities have been disconnected to reach out to one of our mediation officers.


Book a Presentation

Do you want to learn more about Alberta's utility market? Send us an email to book a free presentation and learn more about the resources we offer!


What to know about grid alerts

The AESO issues a Grid Alert when the power system is under stress & is preparing to use emergency reserves to meet demand and maintain reliability.


Cut Your Energy Costs

Use these simple tips to reduce the amount of your utility bills.


Need help?

Call us at 310-4822 or email UCAhelps@gov.ab.ca


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