If you need assistance resolving an issue with your utility company or have questions about your electricity and natural gas choices, the Utilities Consumer Advocate's (UCA) Mediation Team can help.
The UCA offers interpreter services for callers with limited English through CanTalk, you can view the available languages here. When you are connected with a Mediation Officer, identify your language of choice and we will bring an interpreter onto the call. Please be patient as it may take time for the connection to be made.
Phone
In Alberta, dial 310-4-UCA (310-4822)
Outside Alberta, dial 780-644-5130
Fax
Toll-free access: 1-866-744-5129
E-mail
To send an E-mail to a mediation officer, please fill out the form below. We require your personal information to mediate on your behalf.
