The Office of the Utilities Consumer Advocate (UCA) is here to help Alberta's electricity, natural gas, and water consumers.
The UCA represents Alberta’s residential, small business and farm utility consumers, providing trusted information on energy choices, competitive and default retailers, and consumer utility rights and responsibilities.
The UCA's three central roles
Education
The UCA offers presentations, webinars, resources, tip sheets, information, and a Cost Comparison Tool to compare electricity and natural gas options in Alberta.
Advocacy
The UCA represents consumer interests in regulatory and policy decisions to help ensure fair pricing and reasonable levels of service.
Mediation
The UCA assists Albertans with issues related to electricity, natural gas, and water utilities, helping to resolve disputes between consumers and utility companies.
Mandate
The UCA's mandate is to empower consumers and ensure a fair and transparent utilities market in Alberta.
