Consumers had a wrong type of energy meter on their property. The UCA helped them get the right one.
A Mediation Officer's advice helped financially strapped consumers to pay their utility bills.
A consumer was double-billed for electricity. The UCA helped her to resolve this problem.
A UCA Mediation Officer helped a consumer to understand how a budget billing plan works.
The UCA website is a trusted source of energy utilities information for new Alberta residents.
The UCA's advice and website tools helped consumers save over $300 per year.
The UCA worked with an energy retailer to ensure they waived any enrollment fees.
After six months of constant frustration, Greg finally contacted the UCA and got some help.
The UCA helped a retired widow to get a fee waived.