From January to March 2023, a rate ceiling of 13.5 cents was implemented to alleviate the costs of consumers on the Regulated Rate Option (RRO) during the cold winter period.
The difference between the approved regulated rates and the price ceiling will be collected over a 21 month period (April 2023 – December 2024). This will be done by adding a small amount (approximately 2-4 cents) to the monthly regulated rate. This will be about $10-$20 per monthly bill.
- RRO rates will change when a rate ceiling is removed on April 1, 2023. You are not required to change to a fixed rate before this date.
- Consumers on the RRO can choose to remain on the regulated rate or select a fixed rate contract. There is no requirement or deadline for switching. If you choose to switch your rate plan, you can do this at any time.
- The RRO price ceiling is not associated with the rebates that appeared on your electricity bills between July 2022 and April 2023.
- The price ceiling deferral will not appear on contract or sub-metered rates.
If you need help, please contact us toll-free at 310-4822, email at firstname.lastname@example.org, or visit https://www.alberta.ca/affordability-action-plan.aspx for more information.