If you are looking to learn more about utilities in Alberta, the Utilities Consumer Advocate (UCA) can help! The UCA offers presentations, attends community events and provides resources to utility consumers. Select one of the categories below to see the available learning opportunities.
UCA Power Hours
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Alberta has a unique utility industry, with a mix of competitive and default retailers. Join this Power Hour to learn more about the utility options, how to read a utility bill, how to reduce energy usage, and where to go for help. Register now for upcoming presentations:January 14: Noon February 4: Noon March 4: Noon |
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Choosing a retailer and understanding utility bills may seem overwhelming, but it doesn't have to be! Join the UCA for a free presentation, open to the public to help consumers understand the different parts of utility bills and discuss retail options. Register now for upcoming presentations:January 28: Noon March 18: Noon |
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Alberta has a unique utility market, with a mix of competitive and default retailers. Join the UCA for a free presentation, open to the public, to learn about how to use the Cost Comparison Tool to choose a retailer and what to look for before signing a utility contract. Register now for upcoming presentations:January 21: Noon |
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Looking at investing in solar panels? Join the UCA to learn about the regulatory framework in Alberta, incentive programs, costs, benefits, consumer rights and responsibilities, and how installing solar panels can impact utility bills. Register now for upcoming presentations:February 12: Noon |
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Saving money on utility bills and making a home energy efficient doesn’t have to be complicated or expensive. Join the UCA to learn how to conduct a home energy audit to identify hidden leaks, reduce energy waste, and uncover safety hazards. Register now for upcoming presentations:February 19: Noon March 12: Noon |
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Ever looked at a utility bill and wondered what is going on? Join the UCA to learn about the different parts of electricity and natural gas bills and discuss utility scams Register now for upcoming presentations:February 25: Noon |
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Landlords and tenants have unique utility responsibilities. Join the UCA for a free presentation, open to the public, to learn what submetering is and how it works, important questions to ask before you move in, and what to do when moving out. Register now for upcoming presentations:March 25: Noon |
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Consumers living in rural Alberta may have different considerations and options regarding electricity and natural gas services. Join this Power Hour to learn more about how Alberta's utility markets work, understanding utility bills, ways to lower utility bills and demand charges, utility options for farms, utility rate classifications, and where to go for free resources and support. Register now for upcoming presentations:April 15: Noon |
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Seniors have unique considerations regarding utilities. Join this Power Hour to learn more about shopping for utilities, understanding utility bills, saving money on utilities, the Winter Utilities Reconnection Program, and get tips for handling utilities while moving. Register now for upcoming presentations:May 26: Noon June 17: Noon |
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Signing up for utilities in Alberta varies from other parts of the country and the world. Join this Power Hour to learn more about what is unique about utilities in Alberta, how to set up and shop for utilities, and where to go for free resources and support. Register now for upcoming presentations:April 1: Noon June 3: Noon |
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The RoLR is now in effect in Alberta, replacing the Regulated Rate Option for electricity customers. Join this Power Hour to learn more about the RoLR, what this means for consumers on the default rate, how to change retailers, what to do if you receive a notification from the UCA, and where to go if you need help. Register now for upcoming presentations:More presentations coming soon! |
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The UCA offers a wealth of resources for Albertans, including printable tip sheets, downloadable videos, brochures, and information cards available for order. Join the UCA for a free presentation, open to the public, to explore these resources and explain where consumers can easily find and access them. Register now for upcoming presentations:More presentations coming soon! |
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In Alberta, electricity cannot be disconnected between October 15 – April 15, and natural gas cannot be disconnected between November 1 – April 15 (depending on weather conditions). Join the UCA for a free presentation, open to the public, where we’ll explain the WURP and the rules surrounding utility connection and disconnection. Register now for upcoming presentations:More presentations coming soon! |
Community presentations
Attend a presentation hosted by the UCA and community partners.
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The UCA and TIES will be hosting a presentation for seniors aged 55+. Join to learn more about utility considerations when moving, choosing a retailer, and understanding utility bills. Date: January 29 Time: 12:30 p.m. - 2:00 p.m. Location: TIES Westwinds 3675 63 Ave NE, Calgary AB T3J 5K1 |
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Alberta has a unique utility industry, with a mix of competitive and default retailers. Join this webinar to learn more about the available utility options, how to read a utility bill, how to reduce energy usage, and where to go for help. Date: February 17 Time: 1:00 p.m. Location: Online |
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Alberta has a unique utility industry, with a mix of competitive and default retailers. Join the UCA at the Chestermere Library to learn about how to read utility bills, how to reduce usage, and where to go for help. Date: February 18 Time: 6:30 p.m. - 7:30 p.m. Location: Chestermere Library: 105B Marina Road, Chestermere, AB Registration: Not required |
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The UCA and the EPL will be hosting free public webinars. Check out the topics below: January 27 - 7 p.m. - DIY Energy Audit Saving money on utility bills and making a home energy efficient doesn’t have to be complicated or expensive. Join this webinar to learn how to conduct a home energy audit to identify hidden leaks, reduce energy waste, and uncover safety hazards. February 10 - 7 p.m. - Understanding Bills, Comparing Retailers Choosing a retailer and understanding utility bills may seem overwhelming, but it doesn't have to be! Join this webinar to learn about the different parts of utility bills and discuss retail options. March 9 - 7 p.m. - Understanding Solar in Alberta Join this webinar to learn about the solar regulatory framework in Alberta, incentive programs, costs, benefits, consumer rights and responsibilities, and how installing solar panels can impact utility bills. April 7 - 7 p.m. - Understanding Utilities in Alberta Join this webinar to learn more about the utility options, how to read a utility bill, how to reduce energy usage, and where to go for help. April 20 - 7 p.m. - The Rate of Last Resort Join this webinar to learn more about the RoLR, what this means for consumers on the default rate, how to change retailers, what to do if you receive a notification from the UCA, and where to go if you need help. May 12 - 7 p.m. - Interactive Utility Tools & Tips The UCA offers a wealth of resources for Albertans, including printable tip sheets, downloadable videos, brochures, and information cards available for order. Join this webinar to explore these resources and explain where consumers can easily find and access them. |
Community events
Come visit the UCA at one of the community events listed below to learn more about the utility market in Alberta and pick up resources to help make you a more informed consumer.
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Come visit the UCA at the Calgary Home and Garden Show at booth 155 from February 26 - March 1. Pick up resources, ask questions, and find out how to learn more about utilities in Alberta! |
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Come visit the UCA at the Edmonton Home and Garden Show at booth E23 from March 26 - 29. Pick up resources, ask questions, and find out how to learn more about utilities in Alberta! |
