If you are looking to learn more about utilities in Alberta, the Utilities Consumer Advocate (UCA) can help! The UCA offers presentations, attends community events and provides resources to utility consumers. Select one of the categories below to see the available learning opportunities.
UCA Power Hours
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Alberta has a unique utility industry, with a mix of competitive and default retailers. Join this Power Hour to learn more about the utility options, how to read a utility bill, how to reduce energy usage, and where to go for help. Register now for upcoming presentations:April 23: Noon May 20: Noon June 24: Noon |
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Choosing a retailer and understanding utility bills may seem overwhelming, but it doesn't have to be! Join the UCA for a free presentation, open to the public to help consumers understand the different parts of utility bills and discuss retail options. Register now for upcoming presentations:May 7: Noon |
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Alberta has a unique utility market, with a mix of competitive and default retailers. Join the UCA for a free presentation, open to the public, to learn about how to use the Cost Comparison Tool to choose a retailer and what to look for before signing a utility contract. Register now for upcoming presentations:April 8: Noon June 10: Noon |
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Looking at investing in solar panels? Join the UCA to learn about the regulatory framework in Alberta, incentive programs, costs, benefits, consumer rights and responsibilities, and how installing solar panels can impact utility bills. Register now for upcoming presentations:April 29: Noon |
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Saving money on utility bills and making a home energy efficient doesn’t have to be complicated or expensive. Join the UCA to learn how to conduct a home energy audit to identify hidden leaks, reduce energy waste, and uncover safety hazards. Register now for upcoming presentations: May 13: Noon |
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Ever looked at a utility bill and wondered what is going on? Join the UCA to learn about the different parts of electricity and natural gas bills and discuss utility scams Register now for upcoming presentations:More coming soon! |
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Landlords and tenants have unique utility responsibilities. Join the UCA for a free presentation, open to the public, to learn what submetering is and how it works, important questions to ask before you move in, and what to do when moving out. Register now for upcoming presentations:More coming soon! |
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Consumers living in rural Alberta may have different considerations and options regarding electricity and natural gas services. Join this Power Hour to learn more about how Alberta's utility markets work, understanding utility bills, ways to lower utility bills and demand charges, utility options for farms, utility rate classifications, and where to go for free resources and support. Register now for upcoming presentations:April 15: Noon |
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Seniors have unique considerations regarding utilities. Join this Power Hour to learn more about shopping for utilities, understanding utility bills, saving money on utilities, the Winter Utilities Reconnection Program, and get tips for handling utilities while moving. Register now for upcoming presentations:May 26: Noon June 17: Noon |
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Signing up for utilities in Alberta varies from other parts of the country and the world. Join this Power Hour to learn more about what is unique about utilities in Alberta, how to set up and shop for utilities, and where to go for free resources and support. Register now for upcoming presentations:April 1: Noon June 2: Noon |
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The RoLR is now in effect in Alberta, replacing the Regulated Rate Option for electricity customers. Join this Power Hour to learn more about the RoLR, what this means for consumers on the default rate, how to change retailers, what to do if you receive a notification from the UCA, and where to go if you need help. Register now for upcoming presentations:More presentations coming soon! |
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The UCA offers a wealth of resources for Albertans, including printable tip sheets, downloadable videos, brochures, and information cards available for order. Join the UCA for a free presentation, open to the public, to explore these resources and explain where consumers can easily find and access them. Register now for upcoming presentations:More presentations coming soon! |
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In Alberta, electricity cannot be disconnected between October 15 – April 15, and natural gas cannot be disconnected between November 1 – April 15 (depending on weather conditions). Join the UCA for a free presentation, open to the public, where we’ll explain the WURP and the rules surrounding utility connection and disconnection. Register now for upcoming presentations:More presentations coming soon! |
Community presentations
Attend a presentation hosted by the UCA and community partners.
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April 7 - 7 p.m. - Understanding Utilities in Alberta Join this webinar to learn more about the utility options, how to read a utility bill, how to reduce energy usage, and where to go for help. April 20 - 7 p.m. - The Rate of Last Resort Join this webinar to learn more about the RoLR, what this means for consumers on the default rate, how to change retailers, what to do if you receive a notification from the UCA, and where to go if you need help. May 12 - 7 p.m. - Interactive Utility Tools & Tips The UCA offers a wealth of resources for Albertans, including printable tip sheets, downloadable videos, brochures, and information cards available for order. Join this webinar to explore these resources and explain where consumers can easily find and access them. |
Community events
Come visit the UCA at one of the community events listed below to learn more about the utility market in Alberta and pick up resources to help make you a more informed consumer.
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Come visit the UCA at The Town of Provost 2026 Agri-Day and Tradeshow on April 10 from 11:00 a.m. - 7:00 p.m. Pick up resources, ask questions, and find out how to learn more about utilities in Alberta! |
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Come visit the UCA at the Alberta Seniors & Community Housing Association Convention and Tradeshow from April 13-14. Pick up resources, ask questions, and find out how to learn more about utilities in Alberta! |
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Come visit the UCA at the St. Albert Lifestyle Expo from April 17-19. Pick up resources, ask questions, and find out how to learn more about utilities in Alberta! |
