Renewable energy FAQs

Always apply to the local distributor first. Consumers must be approved for connection to the grid before installation begins. Installers can assist with this process, but consumers are responsible for ensuring approval.

Yes. In Alberta, any contractor who asks for payment before work is complete must hold a Pre-paid Contractor License issued by Service Alberta. Always verify this license before paying a deposit.

Look for installers who are licensed, insured, and familiar with Alberta regulations. Ask for references, check reviews, and confirm they provide warranties on equipment and workmanship.

If your application is denied, start by asking your wires-owner (distribution company) for a written explanation of the decision. If you believe the denial was incorrect, you can file a Notice of Dispute with the Alberta Utilities Commission (AUC) within 21 days. If the issue is not resolved, you may escalate by submitting a Notice of Complaint to the AUC for a formal review. These steps are outlined in AUC Rule 024 and the Micro-generation Regulation.

Micro-generation means producing electricity for personal use from renewable sources like solar panels or wind turbines. Under the provincial Micro-generation Regulation, there are two types of micro-generators: small-scale (under 150 kilowatts) and large-scale (between 150 kilowatts and 5 megawatts).  Micro-generators that generate more energy than the property consumes, the excess can be exported to the grid, and credited on utility bills.

Solar panels may reduce your electricity bill, but savings depend on system size, energy usage, and sunlight availability. Consumers still pay for energy consumption that is greater than the energy generated and fixed charges such as transmission and distribution in order to maintain access to the grid.

For typical residential systems, market prices average $2.50–$3.00/Watt installed, or $15,000–$18,000 for a 6 kW system (excluding incentives). Alberta-specific guidelines emphasize that rooftop solar systems are designed to withstand local weather and require limited ongoing maintenance. 

Before installing solar panels, homeowners should ensure their roof is in good condition. If a roof is nearing the end of its lifespan, replacing or reinforcing it before installation is recommended. Roof upgrades can add $5,000–$15,000 to project costs, depending on materials and structural work. This step helps avoid removing panels later for roof repairs, which can be costly.

Currently, Alberta does not offer provincial programs for solar installations, but some municipal and federal programs may provide rebates, incentives, or grants. If an installer says there is funding available, make sure eligibility requirements are met. Check official government websites for updates.

In winter, snow can reduce production, but panels can shed snow naturally or can be cleared. Solar panels still generate electricity during cloudy days, but output can be lower.

Most panels last 25–30 years with minimal maintenance. Inverters may need replacement after 10–15 years.

Birds, rodents, and other animals can nest under panels or chew wiring, which may cause damage over time. Homeowners can reduce these risks by installing critter guards or mesh barriers around panel edges to block access underneath. Using covers for exposed wiring and trimming nearby trees also helps prevent contact. Regular roof inspections and professional maintenance ensure panels remain secure and free from animal interference.

The distributor in the area will be able to provide guidance regarding approval and technical requirements. For consumer protection tips and contractor licensing, visit Service Alberta and Red Tape Reduction. 

Consumers are protected by several regulations. The Consumer Protection Act requires direct sellers to be licensed, provide written contracts, and offer a 10-day cooling-off period for cancellations. The Micro-generation Regulation under the Electric Utilities Act sets eligibility rules for connecting small renewable systems to the grid and outlines compensation for excess electricity.

The Alberta Utilities Commission’s Rule 024 explains the application process, technical standards, and dispute resolution steps for micro-generators. These frameworks ensure fair practices, clear technical requirements, and options for resolving issues.

Solar companies in Alberta may legally offer door-to-door sales for solar panel installation. All installation businesses must follow the Consumer Protection Act, which requires direct sellers to be licensed, carry identification, and provide written contracts.

Consumers also have a 10-day cooling-off period to cancel any agreement without penalty. Homeowners are encouraged to first contact their wire service provider for approval, compare multiple quotes, and then review all documentation carefully before proceeding.