A consumer was double-billed for electricity. The UCA helped her to resolve this problem.
The UCA worked with an energy retailer to ensure they waived any enrollment fees.
Consumers had a wrong type of energy meter on their property. The UCA helped them get the right one.
After six months of constant frustration, Greg finally contacted the UCA and got some help.
A Mediation Officer's advice helped financially strapped consumers to pay their utility bills.
The UCA website is a trusted source of energy utilities information for new Alberta residents.
A UCA Mediation Officer helped a consumer to understand how a budget billing plan works.
The UCA helped a retired widow to get a fee waived.
The UCA helped a consumer to stop the idle utility charges for their vacation property.
